Shipping policy

SHIPPING POLICY

Thank you for choosing ProDashMats (a CaliforniaKG LLC brand). All orders are processed and shipped according to the policy outlined below.

1. ORDER PROCESSING TIME
All standard retail orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive an email notification with tracking information once your order has shipped.

2. SHIPPING RATES & DELIVERY ESTIMATES
We offer shipping services within the contiguous United States and select international destinations.
• Standard Domestic Shipping: 3 - 7 business days.
• Express Shipping: 2 - 3 business days.

Shipping rates for your order will be calculated and displayed at checkout based on package weight and delivery location.

3. B2B & BULK ORDERS
Custom, commercial fleet, or wholesale orders (B2B) may have tailored shipping schedules, freight options, and delivery timelines. Specific shipping terms for bulk shipments will be detailed in your commercial invoice and agreement.

4. TRACKING & DELIVERY ISSUES
When your order has shipped, you will receive an email notification from us which will include a tracking number. Please allow up to 48 hours for the tracking information to become available.

If you have not received your order within 10 business days of receiving your shipping confirmation email, please contact us at support@prodashmats.com with your name and order number.

5. CONTACT INFORMATION
Questions about our Shipping Policy should be sent to us at support@prodashmats.com.
ProDashMats (CaliforniaKG LLC)
California, USA